Text Box: SENIOR HELP-LINE — Personalized assistance from staff answering the phone weekdays from 8:30 a.m. to 4:30 p.m. Information and referrals are provided for simple requests, or step-by-step assistance for more complicated situations facing seniors and their families. 800-642-5119 HEALTH INSURANCE COUNSELING AND ASSISTANCE — Trained staff assist seniors and their family members to understand or resolve health insurance billing problems, to compare insurance plans, to decipher Medicare Part D and assist to enroll in their plan. SUCCESSFUL AGING RESOURCES — COASEV staff offers information and services promoting successful aging and independence, including offering Successful Aging Initiative Grants to community groups for innovative projects. MEALS ON WHEELS — Volunteers deliver meals to people age 60+ and adults with disabilities who are having difficulty preparing healthy, adequate meals due to illness, physical disability, hospital recovery or advancing age. CASE MANAGEMENT — Case managers (State certified) coordinate, advocate and monitor the on-going care needs of frail elders and adults with disabilities who wish to remain in their community. CONGREGATE DINNERS — Old and new friends gather at over twenty different locations in Windham and Windsor Counties for healthy noontime dinners, good company, great conversation and a variety of activities. ADVOCACY — Local, community-based staff provide information on benefit eligibility and community services, such as prescription coverage, food stamps, housing and social security. TRANSPORTATION — We enlist the help of volunteer drivers from community groups, Senior Centers and other organizations. We contract with public transit to provide door-to-door, accessible transportation for medical appointments, shopping, senior meals and community activities. SENIOR COMPANION PROGRAM — Friendly visitors aged 60+ provide limited companionship and free respite to homebound seniors. CAREGIVER SUPPORT & DEMENTIA RESPITE — COASEV staff provide caregivers with support, information, options and respite grants enabling them to continue to care for frail elders in their home environment. They also work with caregivers at some physicians’ offices. LONG TERM CARE OPTIONS — COASEV staff offer presentations of available options and eligibility for individuals or groups seeking information about Long Term Care options including in-depth in-home services. MENTAL HEALTH — The Eldercare Clinician program is a collaboration between COASEV and the local community mental health agency to provide supportive counseling and mental health services to older adults in their homes and communities.

Programs and Services

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