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Senior Sense: Getting Friendly With Computers
  Mary McCallum, COASEV October 2003

Louise, 84, has an uneasy truce with her computer. Her grown children are computer savvy and wanted their mother to have one so they could stay in touch by email. A year and a half later, Louise does just that.

"I'm a good typist," she says. Now more comfortable with the technology, she plans on taking a local mini-class of five free lessons to improve her internet skills. "I don't really like the computer yet, but I feel I ought to," she laughs. "When my kids offered to buy me one I thought, "Well, why not?"

Not all seniors are as willing to jump over the digital divide. A recent National Public Radio story identified the Gray Gap as the great division between young computer users and the more reluctant seniors on the other side. While 80% of all Americans under 30 are online, only 20% of people over 65 use the internet. And the differences are startling when you look at computer use among senior men and senior women. Only 14% of women over 65 are online, compared to 20% of men in the same age group.

Behind the statistics lies the fact that many seniors didn't have exposure to the technology in their jobs. Terms like server, download, HTML and home page are not in their vocabulary, and many are reluctant to cross the digital divide because they don't feel the need to. Others are intimidated by the often confusing and fast moving technology.

The good news is that recent studies show computer use among seniors has spiked in the last four years and will continue to grow as these users discover how the internet can improve their lives. As computers become cheaper and more user friendly sales have risen sharply for seniors at home, in retirement and assisted living communities, and in senior organizations. Elders at home are quickly embracing computer technology for email, sending digital photos, shopping online for books, gadgets and travel deals, and for sharing information about medical care, hobbies, investments and other special interests. Internet chat rooms allow people with common interests to have online conversations about everything from A to Z, and online game rooms allow participants to play chess, scrabble and bridge. With a computer it's often easier to get a game of scrabble going with someone in California that rounding up folks in your neighborhood.

Once the resistance to using a computer is overcome, seniors often agree that using the technology gives them a sense of connectedness, stimulates cognitive and mental functions, and improves psychological well being and self confidence. Although 40% of senior users are self-taught, many pick up their skills in classes, through family and friends, or at the tail end of their careers. If you want to find out what it feels like to use a computer before investing in one yourself, there are senior centers, libraries, and colleges offer beginner computer classes, many of which are free or at a low cost. Check the local papers for announcements of upcoming classes. If you don't own your own computer, most public libraries provide free access to the Internet---all you have to do is sign up at the desk.

When you decide to "get wired" check out pricing options. For those who don't want to buy a complete computer system and do Internet searching, there are simpler systems available that provide you with email access only (MyMailstation.com is one such company). If you live on a fixed income you can benefit from monthly payment plans offered by certain computer manufacturers. Some offer free delivery and in-home setup.

Sign up for a beginner class. Learn how to enlarge type fonts on your screen. Look for a computer savvy teenager in your family to help you learn the basics. After a short time you too will be talking about web browsers, uploading, passwords and gigabytes with your computer literate friends.

RESOURCES

  • Senior Help-Line (1-800-642-5119) can assist you in locating computer classes for seniors.
  • RSVP of Windsor County (885-2083) may direct you to computer classes or link you with volunteer tutors

USEFUL WEBSITES TO VISIT ONCE YOU GET STARTED
www.coasevt.org (Council on Aging for Southeastern Vermont website)
www.aarp.com (comprehensive site for people over 50)
www.seniornet.org (a resource for computer information and much more)
www.vtseniorcenters.org (site tailored to "cyber seniors" that publishes a newsletter available by emailing srcenter@together.net)
www.genealogy.com (research your family roots online)
www.sidestep.com (find travel deals for seniors)
www.classmates.com (locate former classmates)
www.benefitscheckup.org (check on health matters and benefits)

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