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Senior Sense: Overcoming the Digital Divide
  Mary McCallum, COASEV June 2005

It is widely recognized that aging often includes a reluctance to embrace new technology. Call it technophobia, the gray divide, or the resistance of old dogs learning new tricks---but statistics show that less than 31% of seniors over 65 have ventured online. For seniors living on less than $20,000 a year (the majority of elders on Medicare), only 15% have crossed the digital divide.


It is understandable. Computers are often difficult to use with their fast-paced environments, small text, distracting pop-ups and unfamiliar terms. What are web browsers, links, blogs, and URLs? What is it about compromised hand-eye coordination that makes the mouse's cursor zoom all over the screen? Are all the options on the toolbar really necessary? And what is a toolbar, anyway?

For curious but reluctant seniors to want to take the first tentative
steps into cyberspace, they must first be convinced of the usefulness of computers in their lives. When Frank, a 71 year-old retiree,learned he could access newspapers all around the country he signed up for a class in the local library to learn how to do it on the Internet. In class he sat next to Lillian, a 63 year-old whose goals were to learn how to communicate with her nine grandchildren through email and do genealogical research. Leonard, still running his own business at 67, wanted to learn how to make his own letterhead and use email to communicate with his customers. When he learned that he could also track the stocks in his portfolio he eagerly jumped onto the Information Highway.

As Frank's class progressed his eyes were opened to the many possibilities of Internet applications in his life. Health care decisions were made easier when he was armed with information from the websites of Medicare and AARP. He was amazed to learn how easy it is to book airplane tickets for him and his wife for their next golfing vacation. And when his brother was diagnosed with gastrointestinal celiac disease, Frank was able to gather all kinds of information about it to pass on to him.

How can you begin to cross the digital divide if you don't own a computer but are curious about what it would be like to use one? Investigate learning options in your area before you invest in a computer of your own. Your first stop should be the public library, where computers are usually available for use at no charge on a walk-in basis. Most libraries have free access, but without instruction. But many libraries have begun to offer special classes in computer use, some geared toward seniors, at little cost. Senior centers have also jumped in to address the needs of elders to learn computers, and many senior housing complexes offer computer classes to residents as part of lifelong learning.

Other practice opportunities can be found on local college campuses and in high school adult education classes, many at reduced fees for seniors.
In today's wired world, where more and more health care and prescription information is available only online, seniors are at risk if they don't become computer savvy. With the right instruction, patience, and affordable access to equipment and software, technophobia can be overcome at any age.

RESOURCES

  • Senior Help-Line can help you locate computer classes in your area
    (800-642-5119).
  • RSVP of Windsor County may direct you to computer classes or link you
    with volunteer tutors (885-2083).
  • www.cyberseniors.org
  • www.seniornet.org
  • www.coasevt.org
  • www.medicare.gov (provides information on prescription programs
    nihseniorhealth.gov offers information on arthritis, diabetes Alzheimer's and other diseases)
  • www.aarp.com (excellent informational site for people over fifty)
  • The Senior's Guide to Easy Computing, by Rebecca Colmer. Ask your local library if they have or can get this book.

 

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